FAQs

DATE & LOCATION

Fremantle Laneway Festival Date?

Sunday 5 February, 2017

Fremantle Laneway Festival Location?

Esplanade Reserve and West End, Fremantle. Head here for more details.

How do I get there?

The best way to get to the festival is by public transport. All Fremantle Laneway Festival tickets include transport for all Transperth services for three hours before, during and after the event until end of service. Information regarding the special event transport services can be obtained by contacting the Transperth Info Line on 13 62 13 or by visiting the Transperth website at transperth.wa.gov.au. For more venue information, please click here.

TICKETS

How do I purchase a ticket?

Tickets on sale now. Get yours here.

How much are tickets?

Ticketing information will be released with the Laneway Festival line up announcement. Sign up to our mailing list to be the first to know.

Will tickets be available at the gate on the day?

You can find information on how to purchase online and hard copy tickets from our Buy Tickets page. Tickets will be available for purchase from 21 September 2016.

Can I purchase tickets at a reduced price if I come midway through the event, if tickets are still available?

Tickets are sold at full price regardless of the time you arrive on event day.

What happens if I lose my ticket?

Tickets purchased from a retail outlet cannot be replaced if lost, please treat them like cash. Tickets purchased online will be delivered in the form of a bar-coded print-at-home PDF ticket; or a bar-coded Passbook ticket (electronic ticket on mobile device).

If you are having an issue with your ticket purchased online, please contact Moshtix on 1300 GET TIX (438 849) Monday to Friday 9am to 7pm and Saturday 9am to 5pm AEST or visit tixsupport.moshtix.com.au. Click here to contact Ticketek.

I.D

Is Laneway Festival 18+?

Yes, Laneway Festival Melbourne is strictly an over 18's event. Patrons must present valid photo ID in order to enter Laneway Festival Melbourne. Accepted ID for 18+ patrons attending St Jerome’s Laneway Festival in Melbourne will be as follows:

1. Australian photo Driver’s Licence or Learner’s Permit; or
2. Passport; or
3. KEYPASS Photo ID Card or equivalent (*see below)

Anyone who fails to present an Accepted ID upon entry will not be allowed into St Jerome’s Laneway Festival. No refunds will be processed for anyone who is denied entry because they did not bring Accepted ID.

The Conditions of Entry and Ticketing Terms & Conditions apply to everyone attending St Jerome’s Laneway Festival. Promoter reserves the right to evict any persons engaging in illegal activities.

* Proof of Age Card issued by an interstate government authority, such as:
NSW residents: NSW Proof of Age Card or a NSW Photo Card issued by RMS (Roads & Maritimes Services).
WA residents: WA Photo Card issued by WA Department of Transport.

At the Festival

Will Pass Outs be available on the day?

There are no Pass Outs on the day. If you choose to leave the Festival at any point, you will not be admitted back in. There will be more than enough food, drinks, amenities and of course, music to keep you going all day.

When do the festival gates open?

Gates open at 11.00am with the event finishing at 10.00pm.

What happens if it rains on the day?

Laneway Festival will go ahead rain, hail or snow.

Can I bring my own alcohol into the festival?

No. Laneway Festival is licensed to sell food & drinks and provides great, well-stocked bars. All bags are searched on arrival.

Can I go bare foot?

Sorry guys shoe wear is necessary - thongs and sandals are fine but we highly recommend enclosed footwear as it is a long day.

Where do I report any lost or found articles?

Found: Please take any found items to the Info Point, located near the entry gate.

Lost: If you misplace something please check with Info Point staff on the day as things will be turned in there. Alternatively, please email info@sunsetevents.com.au and we will do our very best to help you.

Can I bring my own food and water into the festival?

Sealed plastic water or soft drink bottles will be permitted in to the festival. No glass bottles or containers please. All bags will be searched on entry by our friendly security staff.

You can bring your own food to the festival, but there will be a great range of food from the four corners of the globe available for purchase.

Does Laneway Festival have accessible facilities for people with disabilities?

Yes, the site is on a grassed reserve which is mostly flat and solid (when dry), as well as on streets. If you find you are having problems accessing certain areas of the festival, please ask event staff for assistance.

There is an accessible viewing platform for the main stage. It is located on the side of the mixing desk tent, which is situated approximately 30m back from the stage. Accessible patrons should report to the security officer at the mixing tent and ask for assistance. Please note space on the platform is limited.

Accessible toilets will be located on site. Check the festival map closer to the event for locations.

What should I bring to the festival? What should I leave at home?

Bring

✔ Your ticket
✔ Valid photo ID
✔ Sun protection
✔ Hat
✔ Good vibes
✔ Cash

Don't bring

The following items are prohibited:
✘ Glass
✘ Cans
✘ Skateboards, scooters, rollerblades, bicycles
✘ Milk or bread crates or metal cans or containers
✘ Chairs (folding, portable, camping) or any other furniture
✘ Anything studded or spiked (belts, wristbands, etc) or large chains
✘ Club patches and jackets
✘ Weapons or explosives of any kind (including potential missiles)
✘ Flares, Fireworks or Sparklers
✘ Alcohol
✘ Drugs
✘ Sound or video recorders (including GoPros) or professional cameras (with removable lens)(small still cameras are allowed)
✘ Selfie sticks
✘ Laser lights or laser pens
✘ Umbrellas (bring a plastic poncho or raincoat instead)
✘ Water pistols
✘ Dogs or other pets (service dogs excepted)
✘ Fires and open flames of any kind
✘ Sound Systems
✘ Eskies, coolers or chilly bins
✘ Any other items deemed dangerous or potentially disruptive by Laneway in its discretion
✘ Any person bearing or wearing Motor Cycle Gang colours, patches or insignias are not permitted entry to the event
✘ Drones
✘ Unauthorised solicited material

What kind of cameras & recording devices can I bring with me?

No professional cameras (read: cameras with detachable lenses) are permitted without formal media accreditation. Likewise no audio or film recording equipment (including GoPros) can be brought into the Festival.

Media

Media requests

Applications for accreditation will open on 14 September and will close 28 November.

Given the small size of the event, media tickets are extremely limited (particularly in Sydney and Melbourne) and we advise you to purchase a ticket if you don't want to miss out.

Only one reviewer ticket, and where appropriate one photographer pass, will be allocated to approved outlets (i.e. no plus +1!). In cases where there are multiple requests, we will revert to the editor for clarification.

Please note we can not accommodate students or freelancers.

Thanks again for your continuing support of St Jerome's Laneway Festival.

To apply for media accreditation, head here.

For more information, please contact:

Claire Collins - claire@bossymusic.com
Rhosian Woolridge - rhosian@bossymusic.com

 

Carer Card

What if I require a carer/companion to assist me at the festival?

The person with an approved carer card will need to purchase a ticket. Once the ticket has been purchased they will need to send details of the ticket purchase to info@lanewayfestival.com.au with the details of their carer card and who the nominated carer will be.

The carer's ticket will be available for collection onsite at guest services upon presentation of the carer card. Requests must be made PRIOR to the event date.

Volunteering

Is it possible to work at the festival?

Please email work@sunsetevents.com.au if you're interested in working or volunteering at Fremantle Laneway festival. Make sure you include a copy of your CV and all contact details including mobile phone number.

Markets

I'd like to apply to have my market stall at Laneway Festival, who should I email?

If you're interested in having a market stall at Fremantle Laneway Festival, please head here and include the name and description of your stall (including range of items that you sell); number of staff; and a picture of your stall. Please note that market stalls are limited to a maximum 3m x 3m space.

Food Vendors

I'd like to apply to apply as a Laneway Festival food vendor. Who should I get in touch with?

We're looking for the absolute cream of the crop for Laneway Festival food vendors. If you'd like to apply, please email head here and include the name and description of your stall (including proposed menu and pricing); number of staff; details of your experience catering at large scale events; a picture of your stall; and stall dimensions (e.g. 6m x 3m).

Residents

I'm a local resident with a query, who should I ask?

Please email info@sunsetevents.com.au if have any local resident enquiries relating to Fremantle Laneway Festival.

Maps & Playing Times

Where are the Laneway Festival Maps and Playing Times?

Playing times and Maps will be released closer to the event, please sign up to our mailing list and you'll be the first to know.

Artist submissions

Can I submit my band/artist to perform at Laneway Festival?

We are no longer accepting artist submissions for the 2017 festival. We will have one more slot in each Australian city via the triple j Unearthed competition. Please ensure you have a triple j Unearthed profile to be in the running and stay tuned to triplejunearthed.com for further details.

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